Reviews
Covenant HVAC staff conducted business in a forthright but cordial manner. Service pricing was mentioned during the scheduling process to ensure no surprises upon job completion. Communications relating to technician's availability and projected arrival time were timely and succinct. Upon arrival, technician Nolan Bibb set about the task in a timely fashion and showed no agitation to the fact that the "home owner" exhibited a constant need to observe and discuss the actions taken. Mr. Bibb's technical expertise and knowledge led to quick issue identification and expeditious resolution. Overall, a very satisfying experience with the Covenant Team.
Covenant Heating and Cooling has excellent communication throughout the entire process.
Jeremy arrived on the same day I had the issue with my heat, found the problem right away, and got the parts ordered.
The new blower fan and brackets arrived today and Alec did an excellent job with the installation and even makeshifted the broken hinge within the unit which saved on another part cost.
They show you potential future problems without upselling anything. Honest, professional, and reliable is how I'd summerize my experience with them.
Covenant has been servicing our AC units for 6 years. They always come to our aid so quickly, and their work has been great.
everything was outstanding ,great service and friendly people
Highly recommend! Everyone on staff is super nice & efficient. I just moved into an older home & the tech came out and went above and beyond. He was there for my HVAC but took the time to show me how even my propane tank worked & alerted me to an exposed live wire in my yard that had nothing to do with the services he came to do. He was so nice, patient, and really helped me out a lot. Also, he potentially saved me from extensive damages & money by showing me the wire in my yard that I had no idea about.
Wonderful customer service! Arrived on time and great to work with. Knowledgeable and able to address an issue with our gas fireplace in a short time. The cost was far less expensive than several other companies that we called. We are considering signing up for their maintenance program as a result of such good service!
Nolan was very friendly and very informative. He kept me informed every step of the way. He finished the job and made sure that we didn't have any questions. If Nolan is the type of people that are working for this company, then rest assured they have a great crew working for them. Nolan thank you for the great service.
Nolan was fantastic. Very knowledgeable and courteous and he took the time to go over everything and answer our questions.
We've used Covenant Heating & Cooling for the past 5 years and they never disappoint. Their customer service and technician service is top notch. They take care of their customers every time without fail! Will never used another HVAC company!
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